Operations analytics • workflow redesign • AI automation

I turn manual operations into clearer metrics, cleaner workflows, and working internal tools.

This portfolio is built for recruiters and hiring managers evaluating operations analytics, AI-assisted workflow design, automation, and Salesforce-adjacent systems work. The point is simple: show how I diagnose friction, design the future state, and ship practical proof instead of stopping at slides.

View LinkedIn See featured work
A.I. Hub: Recruiter-facing AI projects and portfolio index
Core strengths: Operations Analytics, Workflow Redesign, CRM And Internal Systems, AI Automation
Location: Fredericton, NB, Canada 🇨🇦 • Remote-ready
Quick evaluation

What hiring managers can judge in minutes

The homepage is intentionally direct: a clear point of view, a short path into the strongest work, and enough proof to understand how I think.

Process understanding

I map current-state friction clearly, identify the manual touchpoints, and make the future-state logic explicit.

Analytics judgment

I frame KPIs, cohorts, bottlenecks, and experiments around real operational decisions instead of vanity dashboards.

Execution quality

I build working demos that make the system easier to evaluate, not just easier to talk about.

Featured work

Projects that show how I think

Finance analytics demo

U.S. Market Heatmap

Live market-map style heatmap that groups large-cap U.S. stocks by sector and sizes tiles by market cap while coloring them by daily move. Built as a public-data product demo with caching, refresh logic, and operator-friendly drilldowns.

Open demo
Shows Treemap visualization, market-cap weighting logic, sector grouping, quote refresh architecture, public-data normalization, and frontend product judgment.
Why it matters It shows how raw market data can be turned into a clean decision surface instead of a noisy spreadsheet.
Wire operations demo

SWIFT / Lynx Wire Message Explainer

Synthetic wire-operations explainer that translates structured message types, statuses, and field context into operator meaning, likely next steps, and customer-safe wording across SWIFT FIN and Lynx-style ISO 20022 flows.

Open demo
Shows Translation of wire message types, statuses, and fields into operator meaning, workflow next steps, and customer-safe wording, including a closest operational crosswalk between selected SWIFT and Lynx message families.
Why it matters Payments teams and support or ops associates often need to interpret structured wire messages without overclaiming what they mean, especially across legacy SWIFT and ISO 20022 modernization contexts.
Operations analytics demo

Transfer Ops Control Tower

Synthetic enterprise-style product concept for transfer operations. It surfaces STP drag, review routing issues, manual touch clusters, and future-state workflow redesign opportunities.

Open demo
Shows KPI design, friction diagnosis, institution-level segmentation, experiment thinking, and process architecture.
Why it matters This is the clearest example of how I connect operations pain, analytics, and future-state workflow design.
Payments operations demo

Wire Transfer Exception Navigator

Synthetic wire-operations workstation focused on intake validation, exception routing, public-reference checks, and safe human escalation before any downstream processing step.

Open demo
Shows Exception handling logic, public-rule validation, customer-safe status wording, and human-in-the-loop review design.
Why it matters It shows how I translate frontline fintech process knowledge into practical intake controls, routing quality, and operator-facing systems thinking.
Product + tooling demo

Agent Maker

Browser-based tool that helps non-technical users generate a useful AGENTS.md file. Built to feel like a real product rather than a rough utility.

Open tool
Shows Product judgment, form UX, client-safe explanatory copy, download/copy flows, and implementation polish.
Additional proof Other live demos include NailPlacer, New Brunswick Explorer, and the hourly OpenClaw Local Model Watch.
Privacy-aware workflow demo

Law Firm Ops

Workflow concept for intake, document handling, and structured internal review support in a privacy-sensitive legal operations context.

Open demo
Shows Workflow mapping, privacy-aware design choices, internal-tool thinking, and clear operator-facing communication.
Why it matters It shows how I structure sensitive intake and review workflows without turning the operator surface into noise.
Application build

GigaSeal NB

Live application build that shows product delivery beyond static mockups, including real deployment flow and public routing on the site.

Open demo
Shows Execution quality, deployment discipline, and the ability to ship something that behaves like a live product rather than a slide.
Why it matters It adds another signal that I can take ideas past planning and into working public implementations.
Role fit

Where I fit best

My strongest fit is work that sits between process improvement, analytics, automation, and internal systems thinking.

Operations analytics

Metrics, cohort analysis, review funnels, dashboard framing, and translating workflow pain into measurable operating questions.

Workflow redesign

Current-state mapping, future-state routing, manual touch reduction, human-in-the-loop checkpoints, and clearer operating lanes.

Automation delivery

Working proofs, operator-facing tools, lightweight deployment, and enough rigor to show how the idea behaves in practice.

Approach

How I work

I like ambiguous workflows because they usually hide the exact mix of process, reporting, and tooling problems that are worth fixing.

01
Map the current state

I start by understanding what operators actually do, where the manual touchpoints pile up, and which steps create delay, review load, or handoff confusion.

02
Quantify the friction

I define the metrics, cohorts, and decision views that make the pain visible enough to prioritize and improve.

03
Build proof, not just slides

I prefer working demos because they force clearer product decisions and make it easier for a team or hiring manager to evaluate the thinking behind them.

Other recent projects

Smaller live builds

Useful side projects that are live on the site, but not meant to replace the main recruiter-facing demos above.

New Brunswick Explorer Small travel helper for Fredericton, Kings Landing, Shediac, and Acadian trip planning with a local Qwen chat panel.
Open
Proof and links

Additional context

If you want more than the homepage summary, these are the fastest supporting links.

LinkedIn Background, experience, and the fastest contact path.
Open
OpenClaw Local Model Watch Hourly public OpenClaw updates drafted locally on the VPS without paid API tokens.
Open
Immigration Ops demo video Walkthrough of the privacy-aware legal-ops workflow concept.
Watch
Second workflow walkthrough Additional video context for the law-firm ops build.
Watch